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An Executive Briefing on Crisis Leadership
James, Erika Hayes Book BAT-1028 / Published January 1, 2005 / 111 pages.
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Product Overview

In this edited volume, James and Smith bring together the experience and advice of scholars and practitioners of business crises. The contributing authors argue that effective leadership during a crisis must be much more than damage control. They describe how business leaders can change the way they think about and handle organizational threats by understanding the nature of various crises, how they have unfolded in organizations, and the components of crisis leadership. The book is accompanied by a CD-ROM.

Learning Objectives

? Leadership in global crises ? Situational crisis communication strategies ? Understanding the nature of panic ? Managing stakeholder outrage ? Realizing opportunity from crisis

  • Overview

    In this edited volume, James and Smith bring together the experience and advice of scholars and practitioners of business crises. The contributing authors argue that effective leadership during a crisis must be much more than damage control. They describe how business leaders can change the way they think about and handle organizational threats by understanding the nature of various crises, how they have unfolded in organizations, and the components of crisis leadership. The book is accompanied by a CD-ROM.

  • Learning Objectives

    Learning Objectives

    ? Leadership in global crises ? Situational crisis communication strategies ? Understanding the nature of panic ? Managing stakeholder outrage ? Realizing opportunity from crisis