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A Leader's Guide to Why People Behave the Way They Do
Clawson, James G. Technical Note OB-0744 / Published August 17, 2001 / 26 pages.
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Product Overview

This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclusions, defense mechanisms, and behavior. The note provides a framework that has been useful in a variety of settings for practicing managers.

  • Overview

    This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclusions, defense mechanisms, and behavior. The note provides a framework that has been useful in a variety of settings for practicing managers.

  • Learning Objectives